Terms and Conditions

General Terms and Conditions of O.KOON GmbH

§1 Validity towards entrepreneurs and definition of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop https://www.onokoon.de .

(2) In the event of the conclusion of a contract, the contract is concluded with

O.KOON GmbH
Lauritz Spenner
Am Germanenring 30
D-63486 Bruchköbel

Registration number HRB 92011
Registration court Hanau

comes into being.

(3) The presentation of goods in our online shop does not constitute a legally binding offer on our part, but merely an non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer for the conclusion of a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order is placed in the following steps:

Before the binding submission of the order, the consumer can return to the internet page where the customer's data is recorded and correct input errors or cancel the ordering process by using the "Back" button contained in the internet browser they are using. We confirm receipt of the order immediately by an automatically generated e-mail ("Order Confirmation"). With this, we accept your offer.

(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order data and our General Terms and Conditions by e-mail. You can view the General Terms and Conditions at any time at https://www.onokoon.de/pages/agb. You can view your past orders in our customer area under My Account --> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The stated prices include the statutory value-added tax and other price components. Any shipping costs are added.

(2) The consumer has the option of paying by bank transfer, cash on delivery, direct debit, PayPal, credit card (Visa, Mastercard), and Klarna.

(3) If the consumer has chosen payment in advance, they undertake to pay the purchase price immediately after conclusion of the contract.
If we deliver cash on delivery, the purchase price claim becomes due upon receipt of the goods.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. Delivery will take place here within 7 working days at the latest. The period for delivery begins, in the case of payment in advance, on the day after the payment order is issued to the bank commissioned with the transfer and, in all other payment methods, on the day after the conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer even in the case of a mail-order purchase only upon handover of the item to the buyer.

§5 Retention of title

We reserve title to the goods until full payment of the purchase price.

§6 Right of withdrawal for customers as consumers:

Right of withdrawal for consumers

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:

Instructions on withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

O.KOON GmbH
Lauritz Spenner
Am Germanenring 30
D-63486 Bruchköbel
info@onokoon.de

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the following sample withdrawal form, which is not mandatory:

Sample withdrawal form

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, with the exception of the delivery costs (as well as with the exception of the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. 

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of the instructions on withdrawal

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

Only German is available as the contract language.

§10 Customer service

Our customer service for questions, complaints and grievances is available to you on weekdays from 8:00 a.m. to 5:00 p.m. at

Phone: 06181-578220
Fax: 06181-73892
info@onokoon.de

available.